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Shipping & Returns
Shipping:

All items are shipped either the day of purchase if possible( orders processed and checked before 13.30 )or next working day.

Shipping Rates:

Shipping is free for England,Scotland Wales N.Ireland & R.Ireland- All items sent within the UK are sent Via Parcelforce , for items shipped to the Republic of Ireland are shipped via GLS.

All other locations, please add the items to your cart and proceed to the checkout, before you pay it will show your shipping quote . We offer very competitive rates to the EU and world wide.

For example the averge order( exhayst system/ Intercooler kit) to: Germany , France, Belgium, Luxembourg, Netherlands or Denmark would cost only 16.00 via GLS Express.

We will ship worldwide , if unsure regards a rate please just email us

Customer Responsibility:

The customer is expected to take reasonable care when using any product we provide, the customer is expected to take reasonable care when fitting any product provided by us. It is the customers responsibility to decide if they have the ability to fit or use any product we provide, we will not replace or refund any product damaged by the customer and damaged goods returned deemed to have been damaged by the customer will only be returned at the customers expense, if this is not paid then the goods will be stored for a period of 30 days has passed or return payment costs have been made (whichever is sooner) after which time they will be disposed of to cover storage costs. We are not responsible for any misprints, typographical errors or any costs associated with the installation of any products.

No Returns after 30 days of the date on your order. For Cancellations of orders please see our T& C Section 7. No cancellations on group purchase or group buy orders. Many products listed here are dedicated racing items and are not intended for street use in emission controlled vehicles. Unless otherwise indicated, these parts are not to be installed in vehicles subject to emission control regulations.

Check with your emission regulating authority ( For UK Consutomers this is the MOT Centre )before installation of any parts listed here which do not carry an emissions compliance. JPerformance makes no warranties or guarantees, express or implied, as to the emission law compliance of any of its customers vehicles. Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customers own risk. JPerformance holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are legal for racing vehicles only which may never be used upon a road.



RETURNS:

Customer satisfaction is extremely important at JPerformance. We will make every effort to ensure that you are pleased with your purchase. We understand that online purchasing involves an element of trust and we sincerely appreciate your trust. We also understand that you may occasionally need to return a product bought from JPerformance.

To contact us about a return please email our Accounts: accounts@jperformance.co.uk

If your return is our fault (Faulty goods or an incorrect order), we will refund your purchase price and or provide you a replacement. The vast majority of our business (99.9%) is accomplished without a problem, but we recognize that mistakes occur and take the attitude whenever possible to ensure our customer satisfaction.

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