Shipping:
All items are shipped either the day of purchase if possible or next working day. All items sent within the UK are sent Via
City Link , for items shipped to the Republic of Ireland are shipped via
Interlink Express and are the same rate as shipping to the UK.
We will ship worldwide, please email us for a quote.
Customer Responsibility:
The customer is expected to take
reasonable care when using any product we provide, the customer is expected to
take reasonable care when fitting any product provided by us. It is the
customers responsibility to decide if they have the ability to fit or use any
product we provide, we will not replace or refund any product damaged by the
customer and damaged goods returned deemed to have been damaged by the customer
will only be returned at the customers expense, if this is not paid then the
goods will be stored for a period of 30 days has passed or return payment costs
have been made (whichever is sooner) after which time they will be disposed of
to cover storage costs. We are not responsible for any misprints, typographical
errors or any costs associated with the installation of any products.
No Returns after 30 days of the date on
your order. Cancellations of orders are subject to a 10% processing fee. No
cancellations on group purchase or group buy orders. Many products listed here
are dedicated racing items and are not intended for street use in emission
controlled vehicles. Unless otherwise indicated, these parts are not to be
installed in vehicles subject to emission control regulations. Check with your
emission regulating authority before installation of any parts listed here which
do not carry an emissions compliance. JPerformance makes no warranties or
guarantees, express or implied, as to the emission law compliance of any of its
customers vehicles. Many parts are for off-road use only. As with any racing
activity, there are risks at performance modifications. All installations are at
the customers own risk. JPerformance holds no responsibility either implied or
otherwise for mechanical, electrical or other failure when using after market
performance products. Some items listed are legal for racing vehicles only which
may never be used upon a road.
RETURNS:
Customer satisfaction is extremely important at JPerformance. We will make every effort to ensure that you are pleased with your purchase. We understand that online purchasing involves an element of trust and we sincerely appreciate your trust. We also understand that you may occasionally need to return a product bought from Jperformance.
If your return is our fault (Faulty goods or an incorrect order), we will refund your purchase price and or provide you a replacement. The vast majority of our business (99.9%) is accomplished without a problem, but we recognize that mistakes occur and take the attitude whenever possible to ensure our customer satisfaction.
You will not find a higher quality of service nor a better guarantee anywhere.
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